Full List of Third-Party Service Providers

Last Modified:  19 March 2018

Summit Public Schools, a nonprofit network of public schools (“Summit”), operates the Summit Learning Program (the “Program”) and the Summit Learning Platform (the “Platform”).  The Program offers schools the tools, resources, and professional development to implement Summit Learning in their communities. The Program is free to any U.S. school. Through the Program, teachers, students, and families have access to the online  Platform. Developed by educators, the Platform includes a complete curriculum for grades 4-12 with Projects, content, and assessments—all of which can be customized by schools.

Summit works with Service Providers to operate and improve the Platform and the related Services. It’s important to Summit that we keep your information safe and secure.  All of the Service Providers that support the operation and development of the  Platform and the related Services—from web hosting to software engineering—are required to comply with our Privacy Policy, meaning that they must have the same protections in place as we do. In addition, each Service Provider will have access to only the information it needs to provide services and only accesses and process information on our behalf in accordance with our instructions.  

You can find information on the Service Providers below, including what data we share with them or they provide to us, the services they provide for Summit and links to their respective privacy policies.   

These lists may change over time, and we’ll work hard to keep them up-to-date.  If you have any questions, please get in touch with us at privacy@summitlearning.org. For definitions of capitalized terms used herein and not defined, please see the Summit Learning Privacy Policy located here.

Service Providers

Name of Service Provider with Link to Privacy Policy

Service the Service  Provider Provides for Summit

What information is shared with or collected by this Service Provider and/or passed back to us from the Service Provider?

Airbrake

Notifies software engineers when an error occurs on the Summit Platform

Summit shares error logs, persistent identifiers, and IP addresses necessary for reproducing errors

Amazon Web Services (AWS)

Hosts databases and servers that power and back up the Summit Platform

Summit stores the full Summit Platform content and traffic data on AWS servers (all personal information written to disk is encrypted).

Asana

Project Management tool used for tracking Projects and assigning tasks internally.

Summit may incidentally share personal information with Asana, in the course of debugging errors on the Summit Platform or responding to school requests for specific data pulls from the Summit Platform.

Chan Zuckerberg Initiative  (CZI)

Provides software engineering support for the Summit Platform




Summit does not transmit information to CZI, but CZI engineers have access to the Summit Platform content in the course of providing engineering support to Summit.   

Clever

Performs authorization for the Summit Platform.  Clever integrates with the school’s student information system (SIS) and sends to the Summit Platform certain information to automatically set up user accounts and class schedules  (for schools that enable it).

Clever sends to the Summit Platform the school’s rosters (names, emails, and school persistent identifiers for teachers and students), course list, section list, and assignment of students and teachers to sections.  School admins choose Clever’s user interface what data they want Clever to share with the Summit Platform.  

* Summit does not share personal information back to Clever.

G Suite for Education (Google)

Provides single-sign-on (SSO) authentication for users, and serves up to the Summit Platform 1) resources used for content in the Summit Platform (public and static documents) and 2) student work

Google sends the Summit Platform authentication tokens and email addresses, but not account passwords.

Student work templates are copied from Summit’s Google domain to the domain of the school (Summit does not store the student work directly).

Google may collect directly from Summit Platform user’s certain other information in their use of G-Suite for Education.  

Heroku

Hosts the web servers for the Summit Platform

Summit shares the full Summit Platform content and traffic data with Heroku.  Heroku operates and, consequently, has access to the AWS servers.

Microsoft Office 365

(Azure AD Seamless Single Sign-On)

Provides single-sign-on (SSO) authentication for users, and serves up to the Summit Platform 1) resources used for content in the Summit Platform (public and static documents) and 2) student work

Microsoft sends the Summit Platform an authentication token and email addresses, but not account passwords.

Student work templates are copied from Summit’s Office domain to the domain of the school (Summit does not store the student work directly).

Microsoft may collect directly from Summit Platform users’ certain other information in their use of Microsoft Office.  

Mode Analytics

Runs various data reports on data previously captured in Summit Platform database to improve the Summit Platform (no separate Mode tracking of Summit Platform users)

Mode Analytics has access to the full Summit Platform content in Summit’s data warehouse (Snowflake) only as needed to run data reports.  All connections between Mode and Snowflake are encrypted.  

New Relic

Tracks site performance data (both server and browser performance) for the Summit Platform

Summit records how fast the page loads to New Relic. New Relic can see users’ IP addresses in the course of providing the service.

Pusher

Pushes notifications to a user’s web browser to indicate a status change (vs. the web browser asking a server if anything is new)

Summit shares with Pusher opaque identifiers that represent various messages or status changes (e.g., when a student requests to take an assessment, the status change is “pushed” to the teacher’s web browser so the Summit Platform can alert the teacher). Pusher can see users’ IP addresses in the course of providing the service.

Salesforce

Houses and tracks partnership agreements, points of contact and other coordination information

Summit shares names, email, physical addresses and phone numbers of school district personnel and points of contact related to agreements, communications, and issues.

SendGrid

Email service for sending emails to users (currently just parents)

Summit shares names and email addresses of parent users and the content of emails with SendGrid.

Slack

Facilitates communication between teams working on the Summit Platform

Summit may incidentally share personal information with Slack, in the course of communications between team members, including engineers, teacher support team, and Summit mentors.

Snowflake

Serves as a data warehouse

Summit stores the full Summit Platform content and off-Platform data collected from schools on Snowflake’s servers (data is always encrypted).

Twilio

Sends SMS text messages to parents

Summit shares parents’ names, phone numbers, and the content of the SMS messages with Twilio.

Tableau Online

Runs various data reports on data previously captured in Summit Platform database to improve the Summit Platform (no separate Tableau Online tracking of Summit Platform users)

Tableau Online has access to the full Summit Platform content in Summit’s non-production data warehouse (Snowflake) only as needed in order to run data reports.  All connections between Tableau Online and Snowflake are encrypted.

YouTube embedded player

Displays videos for student assignments in the Summit Platform curriculum  


For users logged in via G-Suite for Education, tracking will not be used for advertising.  

Zendesk

Enables customer support (within Summit Platform for teachers and parents) and help center management (outside of the Summit Platform)

Summit shares with Zendesk the email addresses of individuals submitting requests, the content of the requests itself (e.g. bug reports, any other help center request, and data pull requests from teachers and schools), and the results of data pulls sent back to teachers when requested.

 

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