Uploading parent/guardian information into the platform

While a generic parent username/password is automatically generated by the platform for each student, platform admins may want to update this parent information with a parent's email and phone number. This will allow parents the ability to reset their own passwords and receive Parent Academic Alerts. Platform admins can update parent information individually or in bulk by uploading.

To upload parent/guardian information in bulk into the platform, platform admins should first fill out the parent information into the contact information template. This template will then need to be uploaded it into the platform. 

If you have existing parent information in the Summit Learning platform, importing the file will overwrite any previous parent information for that parent's account.

To fill out the parent contact information template:

Important Note: Please be careful to make sure that the student email address matches the corresponding parent email address and/or username. If the information does not match properly, parents may receive access to other students’ information. 

  1. Create a copy of this template.
  2. Fill in the parent information into your copy of the template.
    • Student Email, Parent First Name, and Parent Last Name are required. If you’d like to create two separate parent accounts for a student, you’ll need to include two separate rows for this student, one for each parent. 

    • Parent Email, Parent Cell Phone, and Preferred Language are optional. Adding this information will allow us to set up Parent Academic Alerts.

  3. Save your spreadsheet in CSV format.
  4. Once CSV is ready, you can upload it to the platform. 

To upload the parent spreadsheet: 

  1. Click Setup 
  2. On the next page, select Data Uploads
  3. Under Select Data Type, select Parent Info 
  4. Upload your CSV. If there are errors, update your CSV to fix the errors, and upload it again. If you are unsure of how to resolve the error, please contact us.

After you've entered parent information into the platform, parents will get an email to let them know an account was created for that email. They can sign into the Platform using the link from the email. They'll be able to edit the password after they've logged in. 

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