This article will cover how to create, edit, and remove parent accounts:
Where can I create and edit parent/guardian accounts?
You can create and edit accounts for parents/guardians:
-
- Click on the Setup from the menu on the left
- Click Students
- Click
- Find the Parent(s)/Guardian(s) section
- Click Edit
- Click Add Parent
- Enter the parent’s first name, last name, email address and phone number
- If you want to add a second parent, click Add Parent
- Click Save
To bulk import parent accounts into the Platform, admins can use the Parent Info Importer.
Notes:
- If a parent has an existing account at another school, admins can link students using the importer.
- Parents can update their emails and phone numbers themselves following these instructions.
- You can add the same parent/guardian for more than one student. Click + Add Parent and then add their first name, last name, and email address. You'll have to make sure to enter the same exact email address for the parent/guardian.
How do I delete a parent/guardian account?
If you wish to remove a parent/guardian account:
- Click on the Setup from the menu on the left
- Click Students
- Click
- Find the Parent(s)/Guardian(s) section
- Click Edit
- Click Remove Parent
- Click Ok when prompted with "Are you sure you want to remove this parent?"