Real-time Notifications Frequently Asked Questions

Note: This feature has not been rolled out at all schools.  

What are real-time notifications?

Real-time notifications provide teachers with instant updates whenever students or other teachers take actions that teachers should know about.  The feature lives in the lower left of the screen alongside the avatar image.

What notifications are supported?

Teachers can receive real-time notifications when students request feedback on a checkpoint, submit a final or draft project, create a new note, request a content assessment (coming soon) or when another teacher provides observation feedback.

Who receives notifications?

This feature is currently being piloted with Everest, Tahoma, K2, Olympus, Shasta and Atlas.  For teachers in this pilot, they will receive checkpoint and product notifications for projects they've assigned to a student. They will receive notifications about notes for students they mentor.

How do notifications get marked as read?

Notifications can be marked as read by clicking on the blue circle to the right of the notification or by just clicking on the notification.  This will update the notification count in the lower right.  If you click on checkpoints with new requests on the project page, the notification will automatically be marked as read so you don't need to mark it read as again.  If you give feedback on a checkpoint or score a project, the notification will be automatically hidden since you don't need to see requests you’ve already taken action on.  When a notification is marked as read, it's still available in the Seen Notifications section at the bottom of the notification list.  Notifications are automatically deleted after 10 days.

Does this stay up-to-date between tabs?

Yes, if you receive new notifications or mark notifications as read or unread, this will be reflected in all tabs instantly, so you should always see the same unread notifications on every page?

How are notifications aggregated together?

When you receive an individual notification, it gets combined with other unread notifications that link to the same page.  So if three students request feedback on a checkpoint, you'll just see one notification displays all three names and links to that checkpoint .

Does this support content assessment notifications?

This feature will be available in mid-January and provide the ability to subscribe to notifications for requests for specific pages (mentees, grade level, course-level).

Do students have access to this feature?

No, not at this time.

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